Taqdeer Award

Dubai - United Arab Emirates, P.O Box: 117444

Sunday - Thursday 8:30 AM - 5:30 PM

General Objectives

Taqdeer Award has been created to recognise and reward excellence in labour relations, strengthening the Emirate of Dubai’s position as home to the most progressive employers in the Middle East.

Participating companies must provide examples of their best employment practices and comprehensive use of global benchmarks including labour policies, facilities and infrastructure, health and safety, labour security, recruitment and wages, justice and transparency, communication and feedback, creativity and innovation, administration, labour perceptions and key performance indicators.

Participating companies are awarded a rating ranging from one to five stars, based on a number of points they receive in a rigorous review and evaluation of their entry by an independent judging committee. Although the programme will expand to bring in other industries under its gamut gradually , the programme, in the first year,is open exclusively to Dubai-based companies in the construction sector that employ manual workers.

Winners of 4 and 5-star ratings will receive certificates; given priority in government projects and honoured during a special ceremony. As well as getting the prestigious award, top ratings will give companies a distinct competitive advantage with regards to international opportunities. These incentives will help inspire excellence in labour relations and encourage companies to place the welfare of their workforce as one of the pillars of their business philosophy.

Making Dubai the most labour-friendly

city in the world

Positioning the UAE as a leader in employee welfare

Raising standards and the protection of labour rights

Strengthening relationships between companies and their workforce

Recognising free zone, construction, manufacturing and service sector companies for their efforts towards staff welfare

Providing independent feedback to participating companies to improve employee welfare initiatives and practices

The Award will help us benchmark against the industry and see where we stand. It will be a recognition for us on what we do and help us understand where we stand in the industry. The award is in line with the vision of our wise leadership to ensure happiness for all, promote mutual understanding and ensure the happiness of both employers and workers.

Daq Tanvir, Group Human Resources Manager, Dutco Balfour Beatty Group

Award Categories

  • Taqdeer Primary Award
  • Taqdeer Criteria Award
  • Taqdeer Primary Award

All qualifying companies (construction, free zone, manufacturing and service sectors) in Dubai, regardless of their classification, specialisation, or nationality, can participate.

No. Type Achieved Scores Results
1

5

700+
3 Years
2

4

550 - 699
2 Years
3

3

400 - 549
2 Years
4

2

300 - 399
2 Years
5

1

200 - 299
1 Year

In addition to the mainTaqdeer Award, the Award committee will select three winners based on the highest scores in each of the three main criteria:

No. Criteria Awards
1

Best Score – Criteria 1: Essential Fundamentals

2

Best Score – Criteria 2: Culture and Work Environment

3

Best Score – Criteria 3: Labour Results

The Taqdeer Award committee recognises distinguished Engineers, Field Supervisors and Labourers, as nominated by their award-winning companies. Only companies who have achieved three, four or five stars can submit nominations, as per the below:
Stars are awarded as follows:

No. Individual Awards 5 Stars 4 Stars 3 Stars
1

Distinguished Engineer

1
-
-
2

Distinguished Field Supervisor

1
1
-
3

Distinguished Labourer

1
1
1

Award Criteria

To view a detailed description of the Taqdeer Award criteria, please click this link.

  • Award Application Requirements
  • Application Procedures

General Conditions

  • Meeting all award criteria
  • Providing supporting, documented evidence
  • Undertaking robust business practices
  • Demonstrating a commitment to labour care
  • Adhering to strong values, ethics and principles
  • Not apply for another award at the same time as Taqdeer.
  • Obeying UAE and international labour laws and regulations

Special Conditions

  • Must be a company in the construction, free zone, manufacturing and service sectors.

  • Must hold a valid business license in Dubai.

  • License must be issued by the relevant government and/or free zone authorities in its sector.

  • Must have a minimum of 100 labour staff, sponsored by the company and on its direct payroll.

  • Must have been operating for two years or more.

  • Must have executed at least two projects during the past two years using their own workforce.

  • Companies registered in Dubai with staff accommodation in other Emirates can participate.

  • Companies who rely onemploying subcontractors are exempt from participating.

  • Must have no violations of UAE labour laws.

  • Must have no employees working in Taqdeer Award administration or part of the committee.

  • Companies already having been awarded five stars at the Taqdeer Award must wait two year before reapplying.

  • Must fulfil all award submission requirements and deadlines.

Stage 1 – Request to Participate in the Award

  1. Authorised company representative logs in to the Taqdeer Award website.
  2. Complete an initial online application form and attach the required documents (max 2 MB).
  3. Applicants may review the nomination process prior to filling out the initial application form.
  4. Upon registration, applicants will receive a reference number (user name and password).
  5. An initial application cannot be amended following submission.

Stage 2 – Application Submission

  1. Application and supporting documents should be submitted online through the TaqdeerAward website: www.taqdeeraward.ae.
  2. Documents can be submitted in Arabic or English.
  3. All criteria should be met and each sub-criteria should not exceed 250 words.
  4. Any font type can be used in size 14.
  5. Three supporting documents can be submitted for each sub-criteria.
  6. All submission documents should be forwarded to the Award office on a CD, and include:
    • Main submission document (PDF)
    • Initial application form (PDF)
    • Attachments and high resolution photos (JPEG) e.g.
      • Valid trade license
      • Company logo
      • Organisational structure
      • Names of the company leadership team
      • Company profile and brief descriptions of completed projects
      • Any marketing or promotional material
      • Name and contact details of an authorised company representative
      • Full address and location map of the company’s main office

Stage 3 – Submitting Application by Post

All applications and accompanying documents must also be submitted to the Secretary General at the following address:
Secretary General Taqdeer Award Office
P.O.Box: 117444
Tel: +971 4 7075005
Fax: +971 4 5011500
Dubai, United Arab Emirates
[email protected]

Award Assessment

To view a detailed description of the Taqdeer Award criteria, please click this link.

THE PRINCIPLES

Assessment and judging key principles include :

  • Must be a company in the construction, free zone, manufacturing and service sectors.
  • Must hold a valid business license in Dubai.
  • License must be issued by the relevant government and/or free zone authorities in its sector.
  • Must have a minimum of 100 labour staff, sponsored by the company and on its direct payroll.
  • Must have been operating for two years or more.
  • Must have executed at least two projects during the past two years using their own workforce.
  • Companies registered in Dubai with staff accommodation in other Emirates can participate.
  • Companies who rely onemploying subcontractors are exempt from participating.
  • Must have no violations of UAE labour laws.
  • Must have no employees working in Taqdeer Award administration or part of the committee.
  • Companies already having been awarded five stars at the Taqdeer Award must wait two year before reapplying.
  • Must fulfil all award submission requirements and deadlines.

THE Process

Award submissions are processed either electronically or manually
and according to the following:

Every member of the assessment team signs a letter of confidentiality.
Assessment teams are formed from independent and qualified TaqdeerAward assessors. Each team consists of one team leader and two assessors.
Every assessment team receives a specific number of applications; All supporting documentationis reviewed prior to calculating the initial score.
Nomember of the assessment team can review an application if they know or are related to a member of the company’s management.
Each application is reviewed in isolation so that assessors cannot share views or exchanging information about scores; The assessment sheet shall be used manually or electronically.
  • Assessment Stages
  • Assessment Steps
  • General Rules
  • Awards Ceremony
  • Intellectual Rights

1 - Preparation Stage

During this stage, a meeting takes place between the Secretary General and the Award Technical Consultant to review and update assessment criteria, templates and, if required, updates will be made.

Upon receiving submissions and supporting documentation, The Taqdeer Award management office will verify that submissions comply with Award requirements and UAE laws and regulations. Any incomplete submissions, or those that are rejected, will be presentedto the judging committee.

2 - Assessors Training

Training is given to all assessors to ensure they are familiar with the Award framework, criteria, templates and how to process electronic submissions.

3 - Assessment Process

Submissionsare distributed to all assessors by the Award Administrator, with scoresgiven by every individual assessor (each submission is assessed by three assessors independently). The Assessment Team Leader meets team members to discuss individual scores to reachan agreement on the final, overall score. Assessors identifyareas where participating companies are strong, as well as ones in need of improvement, including comments andother issues requiring clarification during site visits to the shortlisted companies.

4 - Site Visits

The Assessment Team Leader presents the results to the Secretary General in order to shortlist companies for site visits.

5 - site Visits

During a site visit, assessment team members have the right to request further supporting documentation.

6 - Final Results

Once a site visit has been completed, the assessment team meets with the team leader to review results and compare with the initial assessment results. Final scores are then calculated and uploaded to the Taqdeer Award online system.
eceipt of applications. Award Administrators
Eceipt of applications
Award Administrators
Assessment of applications
Assessment Team
Agreeing on strengths, areas for improvement and initial score
Assessment Team
Reviewing assessment results and shortlisting companies for site visits
Secretary General
Conducting site visits and upload the final scores and reports
Assessment Team
Review of final reports and scores with technical advisor and subsequently forwarding to the Judging Committee
Secretary General
subsequently forwarding to the Judging Committee
Judging Committee
Approval of final results, scores and stars forwarded to the Chairman
Chairman
Approval of final results, scores and stars forwarded to the Chairman
Secretary General

General Rules

  • All enquiries or complaints should be forwarded to the Award Secretary General
  • The Award Committee’s decisions are final
  • Winners must attend the award ceremony, unless previously agreed with the Award Management
  • The Award Management reserves the right to:
    • Withhold an award
    • Withdraw an award based on evidence of non-compliance of the rules

Awards Ceremony

  • An official award ceremony will be held to announce all winners.
  • The date and location will be confirmed by the Award Management.
  • The Award Management will invite local, Arab and international dignitaries to the ceremony.
  • Awards will be presented to companies who achieved the highest score in each of the three primary categories.
  • An award trophy and certificate will be presented to all winning companies.
  • A certificate of appreciation will be issued for each participating company.
  • The Award Management will also issue certificates to individual labourers and engineers nominated by the winning companies.

Intellectual Rights

  • Dubai government holds the sole rights over the name, logo, website content, documents and certifications of the Taqdeer Award. Prior written permission is required to use any of the above.
  • Shortlisted companies or award winners are solely responsible for the protection of their own intellectual property in the case of any disagreements with any third party.
  • The Award Office has the right to use the winning submissions for the future promotion of the Award.
  • All submission documents will be retained by the Award Management.
  • The Award Management will not undertake any legal or financial responsibility, except for those stated in the guidebook.

Get in Touch

Come and visit our quarters or simply send us an email anytime you want. We are open to all suggestions from our clients.

The Permanent Committee of Labour Affairs In Dubai
Mina Jebel Ali - Jebel Ali Freezone - Dubai - United Arab Emirates

Sunday - Thursday 8 : 30 AM - 5 : 30 PM

+971 47 07 5005
+971 45 01 1500